Measuring Impact of Learning & Development

Throughout my 10+ years in Learning and Development, capturing the true impact of learning programmes has been a constant challenge. I’ve seen so many learning events come and go, superb energy in the room, amazing feedback from participants but then… abyss, as people return to their day to day roles and the event fades to memory. We congratulate ourselves as learning professionals when we design and deliver a high impact session. We can see the pennies drop and the light bul